Petersen Arne
Durable Goods- Field Automation-Sales Force
Prior Process: Non-automated ordering systems
Catalogs were so big, reps used bowling ball bags to carry them. Expensive mistakes and data entry duplication caused lost sales.
The Quest Solution: Mobile modem based field automation
Merchandisers using catalog equipped mobile computers are faster and more accurate. Billing errors gone, real time inventory allows selling at the customer site.
- Mistakes, labor, inventory reduced.
- Customer volumes up, along with profits.
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