CASE STUDIES
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BrucePac Stays Ahead by Automating with LXE and Quest
“I was pretty impressed with the demo process. With some other manufacturers, we got whatever they had on the shelf.” — Ben Waldon Network Administrator/ Project Manager at BrucePac
For more than 60 years, many of America’s top food companies have relied on BrucePac Meat Product Designers for their cooked protein needs. Food distribution companies sell BrucePac’s poultry, beef and pork products for restaurant meals, and food manufacturers incorporate the meats into frozen foods. Delivering rapid response in product development, customizable products with lower minimums, and consistent quality with competitive pricing are some of the hallmarks of the Silverton, Oregon, company. To ensure the quality and safety of its meat products, BrucePac’s two plants undergo continuous USDA inspection, maintain in-house microbiological and chemical labs, and operate under HACCP and Total Quality Assurance principles.
Read full BrucePac Case Study -->>
Quofore-Motorola Webinar a Playbook for SFA Success
The Hillman Group shares insights on deploying their best-of-class mobile solution
Executive Summary
With service being the hallmark of The Hillman Group, the company employs today’s largest factory direct sales force in the market of fasteners, keys, letters, numbers, signs, and engraving. How do 700 sales personnel, field representatives and managers market, package and sell approximately 50,000 SKUs? How do they maintain consistent call cycles that ensure proper stock levels and inventory turns for more than 25,000 retail customers, large and small? They execute these merchandising and in-store tasks with the help of a proven mobile software system.
Hillman’s experience with strategic partners Quofore and Motorola was the subject of a September 21 Webinar.
Through a detailed presentation, The Hillman Group’s Chip Church, sr. vice president of national accounts sales & service, and Kirk Townsley, applications service manager, explained their search for a mobile solution that satisfies specific KPIs: an increase in call coverage, distribution rates, promotion compliance, new-item introduction, share of shelf, and orders; a decrease in out-of-stocks and point-of-sale-material inventory.
Listen to the Quofore-Motorola Webinar by clicking the Play control below:
Read on for in-depth information on Quofore-Motorola Webinar for SFA Success
100 Year Old RDC Vaults Forward with 21st Century Technology
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Executive Summary
Founded in 1905, upstate New York's Rochester Drug Company has prospered as a wholesaler by always putting the customer first. Since the beginning RDC has supplied independent pharmacies with the products they sell at retail: prescription drugs, over-the-counter products, and a range of home health care items. The company has grown and succeeded by always providing Customer Support first and foremost. From the outset RDC was organized as a Co-Op. Today the company is owned by 174 stockholders, all of whom are pharmacistst that own independent outlets of their own.
RDC feels that it serves a demanding demographic within the retail pharmacy segment: The Pharmacist - Owner - Entrepreneur. To be effective with this customer base the company has developed a corporate culture of personal service. Although 95% of incoming orders are received electronically, live Account Reps are always available to handle customer care for any company that trades with RDC. And technology has always been a priority for helping to make re-orders fast, easy, and error-free.
Read on for in-depth information on how Quest Solution and RDC partner for success.
A Specialty Foods Company Spices Up its Bottom Line with Technology
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Executive Summary
A Growing Player in a hot segment of the Prepared Foods Market needed advanced I.T. infrastructure to effectively service demand. The New Technology had to work in a tough Route Accounting environment. The New Technology had to be operated nationwide by existing staff, and it had to feed an existing ERP System without a hitch
Cedar's Mediterranean Foods started with their ERP Supplier and then broadened the search to AIDC Systems Integrators throughout North America. Quest Solution provided both the Hardware and Software to meet specifications.
Quest also forged a close working relationship with their new customer that resulted in the formation of a long term trade partnership that will benefit both.
The new Mobile Computing Workstations, installed in DSD vehicles across the country, were operated at specification by existing staff within the first week of use, on average. These Workstations were composed of a Motorola MC 70 Terminal with AT&T WAN, a Zebra QL420 Printer, and Via Route® software developed by Quest.
Actual savings to Cedar's Foods exceeded initial estimates and quickly prompted talks on further technology upgrades in other areas of the business.
Fresh Technology for Fresh Eggs
Sauder's Quality Eggs Boosts Sales Using Mobile Computing and DEX
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Executive Summary
Sauder's Eggs is a thriving farm processor that has grown under three generations of family managers since it's founding in the 1930's. Now, in the 21st Century, the company found that to maintain its traditional values of fresh eggs, delivered to your door, at a fair price, it had to turn to technology.
Sauder's has always had egg technology. Now they needed supply chain technology.
The signal that it was time to improve their route accounting systems came when a major customer imposed the requirement for DEX data exchange on all future deliveries. That's when Timothy Jones, Sauder's I.T. Manager, started searching for an automated answer to his Direct Store Delivery question.
Read on for in-depth information on how Quest Solution was that answer!
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